When to Formalise a Process Versus Keep It Flexible
Formalising too early stifles genuine adaptability, and too late creates real inconsistency. Here’s how to judge the right moment to formalise a process.
Management Skills
Management Skills
Managing a Team Across Multiple Time Zones
A team spread across time zones needs genuinely deliberate structure to function well. Here’s how to manage it without exhausting anyone unfairly.
Management Skills
The Manager’s Role in Compensation Conversations
A manager’s role in compensation conversations is genuinely more nuanced than simply delivering numbers decided elsewhere. Here’s how to navigate it well.
Management Skills
Calibrating Standards Across a Growing Team
A growing team risks genuine inconsistency in standards without deliberate calibration. Here’s how to keep quality and expectations aligned as you scale.
Management Skills
Managing Someone Who’s About to Resign
The period between a resignation announcement and departure deserves genuine care, not disengagement. Here’s how to manage it well.
Management Skills
The Art of the Performance Improvement Plan Done Right
A performance improvement plan done well is a genuine tool for real improvement, not just a step toward termination. Here’s how to do it right.
Management Skills
Managing a Team You Inherited, Not Built
An inherited team comes with existing dynamics, habits, and history a manager didn’t create. Here’s how to lead it well rather than fight against it.
Management Skills
Setting Expectations With a New Direct Report Early
Clear expectations set early prevent far more problems than they solve after the fact. Here’s how to set them well with a new direct report.
Leadership
Leading a Team That’s Lost Faith in the Company’s Direction
A team that’s genuinely lost confidence in leadership’s direction needs honest, specific engagement, not forced positivity. Here’s how to lead it well.
Leadership
Leading Through a Product Failure or Public Misstep
A visible product failure or public misstep tests a leader’s genuine composure and accountability. Here’s how to lead through it well.
Leadership
When a Leadership Team Itself Is Dysfunctional
A dysfunctional leadership team creates ripple effects throughout an entire organisation. Here’s how to recognise and genuinely help address it.
Leadership
The Leader’s Own Learning Curve With New Technology
A leader who’s genuinely behind on new technology their team uses daily faces a specific credibility challenge. Here’s how to navigate it well.
Leadership
Leading a Team Smaller Than It Used to Be
A team that’s shrunk, through layoffs or attrition, needs a genuinely different kind of leadership than it did before. Here’s how to lead it well.
Leadership
The First Ninety Days in a New Leadership Role
The first ninety days in a new leadership role disproportionately shape everything that follows. Here’s how to approach this window deliberately.
Leadership
Leading When You Disagree With a Decision From Above
Disagreeing privately with a decision while leading your team through it well is a genuine skill. Here’s how to do it with integrity.